Responsible Play

    Responsible Play

    Our Responsible Play Program is integrated into every aspect of Lotto.com.

    The program provides a safe environment for our patrons to enjoy lottery games as a form of entertainment and complies with all state and local laws and regulations. The program includes policies designed to prevent and reduce potential issues associated with online activities, while offering tools and resources to encourage healthy behaviors.

    If you think you or someone you know has a gambling problem, help is available in Arizona 24 hours a day: Call or Text 1-800-639-8783.

    If you play the Lottery, here are some things to keep in mind:

    • Money needed for daily expenses should not be used for playing the Lottery

    • Set a limit. Don't chase your losses and risk getting deeper into a hole

    • Set some winnings aside for other purposes

    • Winning and losing are both part of playing the Lottery and other gaming activities. If you're only prepared to win, you're not prepared to play the Lottery

    • Playing the Lottery is a recreational activity and not an alternative to work

    Common Lottery Myths:

    • You get nothing for your lottery purchase if you don’t win a prize, and since there are relatively few winners, hardly anyone actually benefits from the lottery

    • The lottery makes and keeps all the money

    • If lottery sales are allowed on the internet, compulsive and underage gambling will rise

    • There is no assurance that lottery drawings are conducted fairly

    For more information and examples of Lottery Myths, visit the North American Association of State and Provincial Lotteries webpage on Lottery Myths.

    Problem Gaming Resources

    Information regarding responsible play is available at the Arizona Department of Gambling. Lotto.com is aware that for some, any form of gaming can be a problem. As a result, Lotto.com encourages responsible play. If you or someone you know shows symptoms of problem gaming, there is hope. Problem gaming is a treatable illness. Please find information on the Arizona Department of Gambling website which provides people with free information and guidance about obtaining help for compulsive gamblers. Below you will find links to several services that can help as well:

    Self-Exclusion & Cool-Off

    You may exclude yourself from our Services (“Self-Excluded Person”) via our system or by contacting us at [email protected]. If you wish to exclude yourself from playing, you have the following options to do so from your account at any time:

    • Choose a time period between 72 hours and 3 months to Cool-Off, or, 6 months up to 1 year to Self-Exclude

    • Lotto.com will prevent you from purchasing a lottery ticket using your Lotto.com account during the selected time

    • Any potential winnings from lottery tickets purchased prior to cool-off or self-exclusion will still be made available to you for withdrawal

    Funding and Purchase Limits

    You may set deposit or purchase limits via our system. This will prevent you either from depositing or purchase more than your limits allow. Decreasing your limits at any time is immediately applied to your account.

    • Choose a daily, weekly or a monthly deposit limit

    • Choose a daily, weekly or a monthly purchase limit.

    • Lotto.com will ensure you are not able to go over the lowest threshold of any of the limits you have set for yourself

    • You will not be able to increase your deposit or purchase limits for a period of seven (7) days the above

    Lotto.com is NCPG iCAP Certified

    Lotto.com is officially a member of the National Council on Problem Gambling (NCPG). We’re certified for responsible gaming through NCPG’s iCAP assessment program